Refund Policy

Last updated: October 13, 2024

🚫 NO REFUND POLICY

Please read this policy carefully before using our services.

1. No Refunds

ReLife operates under a strict NO REFUND policy. Once payment is made for any service, subscription, or feature, no refunds will be provided under any circumstances.

2. Service Nature

Our platform provides digital services including:

  • Access to support group platforms
  • Community discussions and peer support
  • External meeting organization (Google Meet, Zoom)
  • Platform access and user accounts

These are digital services that cannot be returned or refunded once accessed or utilized.

3. Basic vs Premium Services

Basic Services: Free access to community support groups - No payment required, therefore no refunds applicable.

Premium Services: Any premium features or services offered are provided on a no-refund basis.

4. Account Termination

If your account is terminated due to violation of our Terms of Use or community guidelines, no refunds will be provided for any unused portions of paid services.

5. External Platform Costs

Any costs associated with external platforms (Google Meet, Zoom, etc.) are separate from our services and are not covered under this refund policy.

6. Technical Issues

Temporary technical difficulties or platform downtime do not qualify for refunds unless the service is completely unavailable for an extended period (as determined solely by our team).

7. Change of Mind

Refunds will not be provided if you change your mind about using our services or decide not to participate in support groups after payment.

8. Dispute Resolution

Any disputes regarding this refund policy shall be resolved through our internal dispute resolution process. We reserve the final decision in all refund-related matters.

9. Contact for Refund Requests

Although we maintain a no-refund policy, if you believe there are exceptional circumstances, you may contact our support team:

Email: refunds@onlydivorce.in

Subject: "Refund Request - [Your Issue]"

Note: All refund requests will be reviewed, but approval is at our sole discretion.

Final Notice

By using ReLife platform, you acknowledge and agree to this NO REFUND policy.

NO REFUNDS WILL BE PROVIDED UNDER ANY CIRCUMSTANCES.